NC Associates

Relationship Officer / Permanent job / full time / £21,000 – £24,000/ Benefits / Bonus / Manchester City Centre based / no weekends

NC Associates are working on behalf of a Contracting and Business Solutions organisation based in the heart of Manchester city Centre who are looking for a Relationship Officer to join their expanding team.


Outbound calls to agencies and companies that would require contracting and Business Solutions.
Discuss service and provide sales illustrations to potential new customers.
Process new applications received via telephone, website and direct.
Chase and verify ID and other necessary documentation to finalise the applications.
Manage a protfolio of contractors, developing Strong and trusted relationships with them by providing excellent customer service.
Retain our contractors and maintain their loyalty by promoting the company’s services and brand.
Contact agencies for updates on non-billing customers
Investigate queries on behalf of the account managers feedback findings.
Co-ordinate payroll requirements for agencies to ensure smooth operations
Provide telephone and administrative support to agencies as required.
Willingness to undertake adhoc projects.
Have confidence and be enthusiastic and positive.
Proven background within sales or customer services and from working with an agency would be an advantage.
Excellent organisational, communication and attention to detail skills.
Demonstrate confidence and enthusiasm during every call,
Ability to create a positive impression.
Flexible approach to work with the ability to change proirities/duties quickly when requested.
Experience working for an umbrella/payroll company would also be advantageous however not essential.

Whats on Offer?

You will receive a competitive starting salary of £21,000 – £24,000
Performance related bonus
No weekends
Working in the City Centre in a beautiful modern office, that has exposed brickwork and a free coffee machine.
Staff events/nights out/free drinks etc..
22 days holiday + Bank Holidays
Training and development
Career opportunities

This is a fantastic opportunity for someone who wants a change from recruitment, proven background with B2B sales and looking for the next challenge – one not to be missed! Apply today for immediate consideration.

NC Associates are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit and business need. Only suitable candidates on this basis will be contacted.