NC Associates

Receptionist/ Full Time / Permanent / £16,016 – £17,077 + Benefits / Based in Bolton

NC Associates are working on behalf of a hotel based in Bolton who are looking for a receptionist to join their team. We are looking for either 1 full time or 2 part time candidates to fill the post.

Duties:

Excellent presentation skills

Contribute to guest satisfaction

Providing high levels of customer service

Welcoming guests as soon as they arrive with due care and attention

Help encourage customer loyalty by developing friendly and personalised relationships

anticipate guests needs and take them into consideration

Promote all events, services and offers the hotel are hosting

Handling guest complaints professionally and in a timely manner

Excellent telephone manner, handing phone calls and reservations, including office enquires for other departments.

Manage any cash under your responsibility

Be willing to adapt to change

undertake relevant training as directed by their line manager

Encouraging the hotel complies with the health and safety policies.

Good time management and prioritisation skills

PC literate, proven background working with opera or PMS system is advantageous however not essential

Work well under pressure

Attention to detail

Proven background working within a similar position.

What’s on Offer?

Starting salary of £16,016 – £17,077

Free Parking

Free meals

Staff uniform

Use of leisure facilities

Discounts on food and beverages purchased on site

Pension

20 days holiday + Bank Holidays

Career development

Job security

Job satisfaction

Training and development

Working with a fun and supportive team

Plus, so much more.

NC Associates are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit and business need. Only suitable candidates on this basis will be contacted.