NC Associates

Accounts Payable/ Purchase Ledger/ Supplier Support/ Query Resolution/ Navison/ Competitive Salary

I am working on a newly created role for an accounts payable, supplier query specialist. My client, based in central Stockport are keen to discuss this opportunity with experienced purchase ledger clerks who have managed complex supplier queries and ideally used ERP platforms and had exposure to Microsoft Navision.

This is a fantastic opportunity to develop your career within a large, national organisation that will provide exposure to a high volume of varied and complex processes.

Job Description:

  • Management of incoming communication from suppliers (via telephone and email)
  • Resolution of PO, invoice, remittance and payment related supplier queries
  • Logging of all new supplier queries – updating status as required
  • Management of all supplier queries within agreed service level agreement
  • Verifying, classifying and recording data and invoices
  • Create and send remittance advise documents to both customers and suppliers
  • Processing invoices and credit notes promptly in Navision
  • Pro actively monitor and manage invoice approval to ensure goods are receipted and invoices are approved promptly
  • Ensure any complaints that can not be resolved are escalated accordingly
  • Maintain communication with customers/ suppliers regarding under/ over payments
  • Comply with all data protection regulations


  • Previous accounts payable experience and understanding
  • Previous experience of accounts payable help desk/ query resolution
  • Excellent communication skills – both written and verbal
  • Customer focus
  • Problem solving ability
  • Knowledge of case management, CRM and ERP systems
  • Intermediate Excel skills
  • Exposure to the NAVISION system is highly advantageous
  • Excellent time management skills
  • AAT qualifications are highly advantageous although not essential

If you have experience within an accounts payable, query management capacity and are keen to advance your career within an excellent organisation that can offer a number of employee benefits, I am very keen to speak with you. Please submit your CV for immediate consideration or call Rosie on 0161-711-0821