NC Associates

Credit Controller / Manchester City Centre / Salary £23,000 + Excellent Benefits / Permanent Role / Excellent Development Opportunity / Flexible Working Hours

NC Associates are looking to recruit a Credit Controller to work for a reputable global service organisation based in Manchester City Centre. As a Credit Controller you will work in a team and be supported by a Credit Control Team Leader. The Business has grown considerably over the past 18 months and has a fantastic reputation within the market place. As a Credit Controller some of your duties will be


  • Proactively contact clients/internal contacts for prompt collection or resolution of aged receivables
  • Drive cash flow & debtor day targets by strong portfolio management & relationship building
  • Work with relevant client partners & practice groups to achieve all Firm KPI’s where applicable
  • Resolve customer receivable issues, disputes & claims with revenue control teams & practice groups
  • Full day to day management of assigned portfolio by accurate codification, collections comments & dispute identification
  • Ensure appropriate prioritisation techniques & timely follow up on all outstanding debts
  • Develop excellent relationships with key contacts within the client’s organisation
  • Engage key stakeholders & continuously drive credit control strategy
  • Control & manage the statement / dunning process
  • Reconciliation of client accounts
  • Use imagination & clear thinking techniques to improve processes & deliver excellent service
  • Drive recommendations of referral for further action when full collections techniques are exhausted to recover bad debts
  • Proactively manage client account balances by working closely with relevant fee earners
  • Analyse portfolio & have strong control over estimated cash collection & debt status throughout the month
  • Attend & contribute to credit control team meetings
  • Travel to other locations when required

Experience Required

To be successful in your application for this role you MUST have the following experience

  • Experience in a busy credit control environment as a credit controller
  • Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts & improving metrics
  • Successfully manage multiple tasks & priorities
  • Strong time management & demonstrate experience in meeting deadlines & targets
  • Proactive / self starter with positive can do attitude
  • Attention to detail & deliver high quality work
  • Change orientation approach to role
  • Excellent interpersonal & team work skills cultivating long term relationships at all levels of own & customer’s organisation
  • Excellent verbal & written communication
  • Flexible approach to working hours

Whats on Offer?

This is a fantastic opportunity to work for a market leading organisation which can build on your experience and offer career development. They offer a very good salary and benefits package with flexible working. Please contact Mark Caunce at NC Associates for immediate consideration on 07876-030207 Please also send your CV