NC Associates

CREDIT CONTROL SUPERVISOR / PRESTON / £27,000 – £28,000 / PERMANENT POSITION / EXCELLENT BENEFITS

An international service company, with offices located in Preston, are looking for a skilled Credit Control Supervisor on a permanent basis. Working with the Credit Manager, the purpose of the role will be to manage the daily activities of the credit control team whilst promoting best practice. This is a great opportunity to become part of an award winning business and develop your skills further.

The duties will include:

  • Coach, lead and motivate the team to achieve targets
  • Establish strong customer service ethic within the team
  • Coach and lead by identifying development requirements for the team through objective setting, PDR management, 1-to-1’s and fortnightly account / ledger reviews
  • Organise and chair monthly account reviews with the Internal Credit Control team
  • Organise and attend all internal stakeholder meetings, ensuring that relationships are built / maintained
  • Act as a key point of escalation for the Credit Control team
  • Project involvement as Subject Matter Expert alongside controllers
  • Identify root cause analysis and devise corrective action where delivery falls below expected standards
  • Pro-actively identify improvements for systems, processes and ways of working via Sparks and process exceptions to ensure efficient business operations
  • Ensure audit controls are in place across the team and processes are regularly reviewed for compliance

The ideal candidate will have experience of being in a similar role, a strong understanding of credit control processes and an excellent man-manager.

If your interested in such a role, please contact Mark Caunce on

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