Credit Controller / Chester / Salary £25,000 – £27,000 / Permanent Role 

Credit Controller Role Overview

NC Associates are assisting our client with the recruit of a Credit Controller to join their team based in Chester. They pride themselves on providing high quality, results focused legal advice through a dedicated service.

Credit Controller Responsibilities:

• Primary day to day responsibility for managing the firm’s debtors (c900 live accounts) as part of the credit control team
• Proactively progressing collections via telephone, email and letters.
• Accurately recording debt collection actions and commitments to ensure they are followed up and progressed proactively.
• Taking payments both over the phone and face to face.
• Regular internal liaison at all levels to aid the progress of debt collections.
• Resolution and recording of queries and issues as required.
• Daily upkeep of debtor reports (currently MS Excel).
• Daily updating and reconciling of payments on the Accounts system.
• Highlighting / escalating of debt concerns as appropriate.
• General ad hoc Accounts duties to support the Accounts team as required.

Credit Controller Experience Required

• Previous Credit Control experience, ideally within a professional services environment.
• Positive self starter who is able to work on own initiative.
• Professional and courteous approach.
• Ordered, process led approach to ensure progression of actions through the debt cycle.
• First class communication / customer services skills in order to deal with both internal and external relationships.
• Robust character in order to deal effectively with the challenges of Credit Control.
• Excellent IT / Excel skills.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.